Frequently Asked Questions
Everything you need to know about your home furniture and decor orders.
What payment methods do you accept?
We accept all major American Express cards, along with other credit cards, PayPal, and flexible financing options for larger home purchases.
How long will it take for my furniture to be delivered?
Standard shipping for home decor typically takes 3-7 business days, while larger furniture pieces requiring white-glove delivery may take 2-4 weeks depending on your location.
Does your furniture come with a warranty?
Yes, all our furniture items include a standard one-year manufacturer's warranty covering structural defects and craftsmanship.
What is your return policy for home goods?
You can return most items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer professional assembly services?
Yes, we offer professional assembly for an additional fee. You can select the 'White Glove Delivery' option at checkout to have your furniture assembled in your room of choice.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment in real-time.